Privacy Policy

Welcome to Elysian Store (“we,” “us,” “our”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the terms described in this Privacy Policy.

1. Information We Collect

a. Personal Information

When you interact with Elysian Store, we may collect the following personal data:

  • Name

  • Email address (including customer support email: julien.menocardi@gmail.com)

  • Billing address:
    1209 Mountain Road Place Northeast, Ste 4630, Albuquerque, NM 87110, United States

  • Shipping address

  • Payment information (processed securely through third-party payment gateways — we do not store full card details)

  • Order history and purchase details

b. Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Device information

  • Browser type and version

  • Pages viewed and time spent on the site

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate order updates, confirmations, or support responses

  • Improve our website, products, and services

  • Personalize your shopping experience

  • Prevent fraud and ensure site security

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies to:

  • Maintain shopping cart functionality

  • Remember your preferences

  • Analyze site performance and traffic

  • Improve overall user experience

You may disable cookies in your browser settings; however, some site features may not function properly without them.

4. Sharing Your Information

We may share your data with trusted third-party service providers who help us operate our business, such as:

  • Payment processors (e.g., PayPal, Stripe)

  • Shipping carriers

  • Website hosting and analytics services

  • Fraud prevention tools

These partners are required to protect your information and use it only for the services they provide.

We may also share information when required by law, court order, or governmental authority.

5. Data Security

We take reasonable measures to safeguard your information, including:

  • Secure Sockets Layer (SSL) encryption

  • Restricted access to personal data

  • Secure payment processing through verified providers

While we strive for strong security, no system is 100% secure. We encourage customers to protect their login details and use trusted networks.

6. Your Rights

Depending on your location, you may have rights such as:

  • Accessing the personal data we hold about you

  • Requesting corrections or updates

  • Requesting deletion of your data

  • Opting out of marketing communications

  • Requesting a copy of your data (data portability)

To exercise any of these rights, contact us at:
julien.menocardi@gmail.com

7. Retention of Information

We retain your personal information only as long as necessary to:

  • Fulfill orders

  • Resolve disputes

  • Comply with legal and financial obligations

  • Improve business operations

When data is no longer required, we securely delete or anonymize it.

8. Children’s Privacy

Elysian Store does not knowingly collect or store information from individuals under the age of 13. If we become aware that a child has submitted personal information, we will promptly remove it from our system.

9. International Users

If you access our website from outside the United States, please note that your information may be transferred to and processed in the U.S., where data-protection laws may differ from those in your region.

10. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The “Last Updated” date above will be adjusted accordingly. Continued use of our website after changes means you accept the updated policy.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

Elysian Store
Email: julien.menocardi@gmail.com
Billing Address:
1209 Mountain Road Place Northeast, Ste 4630, Albuquerque, NM 87110, United States